Legal Business Name: SS MANUFACTURER & EXPORTERS
Address: 20, Simrath Wala Bera, Mandore, Jodhpur, Rajasthan – 342304
GSTIN: 08AOXPS2727P1ZS
Contact Email: info@furnshine.com

Furnshine is committed to delivering the customer’s order accurately, in good condition, and on the website’s promised timeline.

  1. We offer FREE Shipping for all products ordered through our site if the customer’s delivery location falls under the serviceable city/town and the pin code.
  2. The item will be delivered to you in 8-10 days after the order is placed.
  3. Each order may be shipped only to a single destination address specified at the time of payment for that order. If the customer wishes to ship products to different addresses, they need to place multiple orders.
  4. The product will be delivered only up to the ground floor. In case of no lifts at the customer’s place, we do not do shipping above the ground floor. If there is no service lift, the customer must arrange their own labour for the same.
  5. If there is a service lift shipping company will shift the heavy load items into the lift. They are not entitled to unload the product.  
  6. We make our best efforts to ship each item of the customer’s order within 8-10 working days from the date of order placement. However, in some cases, it may take longer, up to 30 working days, as we may have to arrange dispatch from our Factory. In the unlikely event that we cannot ship any order completely within 30 working days of the order, we shall cancel the remaining unshipped part of the order and send an email informing the customer about the same. In such cases, the payment against the unshipped part of the order shall be refunded, in the same mode and manner that the customer had made the payment.
  7. In export shipment, the entire cost will be free, and customs duty will be paid by you in your country. To know the duty cost of your shipment, please contact the local customs office of your country.
  8. Our logistics department works on all working days of the week (Monday to Saturday), excluding public holidays.
  9. We strive to ship all items in the order together, but this may not be possible in some cases due to product characteristics or availability.
  10. If the customer believes that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, they are requested to refuse to take delivery of the package, and call our Customer Care or send a mail to info@furnshine.com, mentioning their order reference number. Our customer service team shall make our best efforts to ensure that a replacement delivery is made to them at the earliest.
  11. All items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

7. Contact Information

For shipping inquiries or support, contact us at:
📧 info@furnshine.com
📍 SS MANUFACTURER & EXPORTERS, Jodhpur, Rajasthan